You can make an appointment by visiting our Consulting Room.

Please be aware that you may need to book ahead to see a specific doctor.

In addition to face to face consultations we also offer telephone consultations and these can be requested through reception.

Although appointment times are specified, we cannot guarantee that you will be seen precisely at your appointment time.

Please remember, an appointment is for one person only. Where another member of the family needs consultation, even for identical conditions, please make a separate appointment.

Extended Appointments

If you have complex needs and/or think that you are going to need a longer consultation than the usual 10 minutes then please let the receptionist know and/or the GP when you speak to them.

Interpreting Services

If you require an interpreter, you must advise reception when you book your appointment of your requirements. Interpreters can usually be arranged for non-emergency appointments.

We use Language Line, which is a telephone service that helps us to translate.

• If you require the service please let the receptionist know and book a double appointment.
• We can also provide British Sign Language interpreters either by video or in person.

Online Services

We now offer an online appointment booking service. If you would like to register for online services, please complete our form.

Cancelling an Appointment

Please let us know as soon as possible if you are unable to attend for your appointment, so that we can offer your time slot to another patient.

You can cancel your appointment online.

Extended Hours

In addition to our normal surgery times, we are able to offer a limited number of appointments during extended hours.

These appointments are intended for those patients that would find it difficult to attend during our normal surgery times.

In addition to Extended Hours, we are also able to offer a limited number of appointments outside of our normal surgery times during the day, for example at lunchtimes or early afternoon.

If you would like to make an appointment during our Extended Hours or at a time outside of our normal hours, then please advise the receptionist and we will do our best to accommodate your request.

GP Triaging Service

There has been a significant increase in demand for appointments and we have therefore introduced a GP triaging service.  This means that for patients who request to be seen on the same day or within the next couple of days, they will be offered a telephone call from a GP who will assess their need and make an appointment if this is required.  Patients being offered this service will need to be able to take the call and we would therefore suggest that they have their telephone to hand. Not all patients need to be seen in the practice and may therefore be offered a telephone consultation.

Routine Telephone Calls

Sometimes you might need to speak to a doctor rather than making an appointment, particularly if you just need some routine advice.  The doctors will normally respond to routine calls at the end of the morning surgery. Telephone calls received in the afternoon will be passed to the doctor at the earliest opportunity for them to deal with; however they may not always be able to respond on the same day. If possible please try to call during the morning.