Your Rights and Responsibilities

Data Controller contact details:

Friends Road Medical Practice
49/51 Friends Road
Croydon
Surrey
CR0 1ED

(Interim) Data Protection Officer contact details:

Umar Sabat
IG Health
Dpo.croydon@nhs.net

Purpose of the processing upload of basic and detailed additional SCR data

Lawful basis for The processing of personal data in the delivery of direct care and for providers’ administrative purposes in this surgery and in support of direct care elsewhere is supported under the following Article 6 and 9 conditions of the GDPR:

  • Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’.
  • Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services…”

We will also recognise your rights established under UK case law collectively known as the “Common Law Duty of Confidentiality”*
processing

Recipient or categories of recipients of the processed data

The data will be shared with Health and care professionals and support staff in this surgery and at hospitals, diagnostic and treatment centres who contribute to your personal care.

Rights to object

You have the right to object to some or all the information being processed under Article 21. Please contact the Data Controller or the practice. You should be aware that this is a right to raise an objection, which is not the same as having an absolute right to have your wishes granted in every circumstance.

Right to access and correct

You have the right to access the data that is being shared and have any inaccuracies corrected. There is no right to have accurate medical records deleted except when ordered by a court of Law.

Retention period

The data will be retained in line with the law and national guidance. Please view further information online or speak to the practice.

Right to Complain

You have the right to complain to the Information Commissioner’s Office, you can view this online or calling their helpline 0303 123 1113 (local rate) or 01625 545
745 (national rate)

There are National Offices for Scotland, Northern Ireland and Wales, (see ICO website)

“Common Law Duty of Confidentiality”, common law is not written out in one document like an Act of Parliament. It is a form of law based on previous court cases decided by judges; hence, it is also referred to as ‘judge-made’ or case law. The law is applied by reference to those previous cases, so common law is also said to be based on precedent.

The general position is that if information is given in circumstances where it is expected that a duty of confidence applies, that information cannot normally be disclosed without the information provider’s consent.
In practice, this means that all patient information, whether held on paper, computer, visually or audio recorded, or held in the memory of the professional, must not normally be disclosed without the consent of the patient. It is irrelevant how old the patient is or what the state of their mental health is; the duty still applies.

Three circumstances making disclosure of confidential information lawful are:

  • Where the individual to whom the information relates has consented;
  • Where disclosure is in the public interest; and
  • Where there is a legal duty to do so, for example a court order.

Change of Address

Please let us know if you change your name, address or telephone number. It is important that we have the correct information, particularly if we have to refer you to other health care services. If you move outside of our practice area it is important that you register with a doctor in your new neighbourhood as we may not be able to continue to care for you.

Health & Safety

Whilst we make every effort to ensure that the building is safe for our patients and staff alike, we would request that parents do not leave children unattended in the building.