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Feedback and complaints

If you would like to leave us a review, suggestions or if you are unhappy with the service that has been provided, please use our online feedback and complaints form. 

Right to complain

You have the right to complain to the Parliamentary and Health Service Ombudsman ombudsman.org.uk/make-a-complaint or call 0345 015 4033.

By Email
phso.enquiries@ombudsman.org.uk

Fax
0300 061 4000

By writing to
The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP

Page published: 3 July 2023
Last updated: 13 May 2025